Terms of Service available here
Effective Date: January 1, 2018
Welcome! Safeguarding your privacy is important to us. Bonneville Labs is committed to maintaining your trust by protecting personal information that we collect and use.
This Privacy Policy describes how Bonneville Labs Companies Inc. and its affiliated companies and subsidiaries (“Bonneville Labs”, “we” or “us”) collect, use, and disclose your personal information in connection with the www.BonnevilleLabs website (“Website”), the Bonneville Labs communication network (“Member Network”), any Bonneville Labs downloadable App (“App(s)”), and any other website, application, or other service that we provide (collectively, our “Services”). Please read this Privacy Policy carefully before you use our Services. You should not use our Services if you are not comfortable with what is stated below, and your continued use of Services constitutes consent to the practices we describe in this Privacy Policy and the use and sharing of your information as provided herein.
Also, please know that this Policy is part of and incorporated into the Bonneville Labs Terms of Service: https://www.bonnevillelabs.com/terms-of-service. Generally, if we use terms in a specialized or particular way, we will capitalize and define them in this Policy, but if a special capitalized term occurs without a definition, it will have the definition assigned to it in the Terms of Service agreement (“Network Terms”).
This Privacy Policy applies to all categories of Users, including Visitors (persons or entities who use our Services in a limited way without becoming subscriber Members who have access to all of our Services), Members (persons who register with us and subscribe to our full menu of Services), Company Members (Members who are entities, companies, corporations, or organizations), and Authorized Users (persons who are employees or contractors of Company Members and use our Services under a Company Account), as those categories are further defined and delineated in the Network Terms.
This Privacy Policy primarily concerns personally identifiable information (“PII”), which is information belonging to an individual person and identifying that individual person. PII includes information such as, but not limited to, an individual person’s full name, mailing address, e-mail address, telephone number, mobile phone number, SMS number, social security number, government identification number (such as a driver’s license number of passport number), employer, and/or account number for a credit or debit card or for another financial product or service. Also included in PII is information about the computer or mobile device that you use to access our Services.
As of the Effective Date above, we will collect, use, and share your PII in the following ways under this Privacy Policy.
1. Information We Collect
We collect various types of PII in connection with the Services, namely:
2. Personal Information You Provide Us Directly
We collect various types of information and content that you provide us directly. For example, in order to enroll as a Member or to access some of our Services, you will be requested to provide us with your name, telephone number, email address, postal address, and (where applicable) your company or organization name. We also collect other content and information that you provide us directly, including the content and information you may add to the member network or other community profile and photographs or other information or documentation you submit or provide us and the communications that you transmit through our networks. We collect billing and payment information you provide when you access some of our Services or purchase products and services. We may collect information that you provide us when you interact with our customer service representatives. We also collect information that you provide us when you participate in any surveys, sweepstakes or events we may provide. In such instances, if you do not provide us with the requested information, we may be unable to deliver you the Services in full.
To the extent that you disclose to us any personal information of another individual, we assume that you have obtained such individual’s consent for the disclosure of such personal information as well as the processing of the same in accordance with the terms of this Policy. Accordingly, do not disclose to us PII which relates to another person unless you have that person’s consent.
3. Information about Your Device(s) and Your Use of the Services
We collect information about how you use our Services and, depending on the access permissions you have chosen for your device, other information, as specified below, from and about the computers, phones, and other devices where you install or access our Services. We use standard internet technologies, such as cookies, web beacons, and other technologies, to collect information about your computer or device and your online activity, as explained in more detail in the section on cookies.
“Cookies” are identifiers that we transfer to your browser or device that allow us to recognize your browser or device and tell us about your visit to our Services: for example, we will gather information about your navigation history through our Website, the number of your visits, the average time you have spent, the pages that you have viewed, and other statistics. When you use a web browser to access the Services, some browsers may allow you to configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Click the “Help” menu of your browser to learn more about how to change your cookie preferences. The operating system of your device may contain additional controls for cookies. Please note that disabling cookies may affect your ability to access and use certain features of the Services.
“Web beacons” and similar technologies are small bits of code, which are embedded in web pages, ads, and e-mail, that communicate with third parties. We may use web beacons, for example, to count the number of Users who have visited a particular web page, to deliver or communicate with cookies, and to understand usage patterns. We also may include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.
There are other local storage and Internet technologies – such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage – that operate similarly to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences across different services and sessions. Please note that these technologies are distinct from cookies, and you may not be able to control them using standard browser tools and settings. For information about disabling or deleting information contained in Flash cookies, please click here https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html
We use cookies, web beacons, and these other technologies for the following general purposes on and within the Services:
By continuing to use the Services, you consent to our use of cookies, web beacons, and other Internet technologies as described above.
When you use our Services with a computer or a mobile device, we will collect certain information that your device sends us such as information your browser sends us (such as your browser type and version), your device’s Internet Protocol address, your location (if geolocation is enabled), your operating system, and statistics about how you use the Services. The information we collect automatically from your access devices can be summarized as follows:
Finally, please know that if you use our internet connection, networks, telecommunications systems or information processing systems, your activity and any files or messages on those systems may also be monitored by Bonneville Labs at any time, in accordance with applicable law, for purposes of an investigation or to ensure compliance with company policies.
4. Information from Third-Party Sources
If you are a User who is an Authorized User accessing our Services under a Company Account, we obtain information about you from your Company or organization, when they create or supplement your profile in the Company Account and/or in the Member Network. As an Authorized User accessing our Services under a Company Account, you may review and amend your Company Account profile at any time in accordance with Section 9 below at https://members.bonnevillelabs.com/profile.
We also receive information about you from publicly and commercially available sources and other third parties as permitted by law. We may combine this information with other information we receive from or about you, where necessary, to provide the Services you requested.
5. Use of Personal Information
We may use the PII that we collect as necessary and appropriate for the following purposes:
6. Sharing of Personal Information
We may disclose your PII in the following circumstances to the following parties:
Our Services contain links to other sites that we do not own or operate. We provide links to these third-party sites as a convenience to our Members. Such links are not intended as an endorsement of or referral to the linked services. The linked services are subject to their separate and independent privacy statements, notices, and terms, which we recommend you read carefully. The collection, use, and disclosure of your personal information will be subject to the privacy policies of the third party and not this Policy.
7. Third Parties That Provide Content or Functionality on Our Services
We also partner with certain third parties to collect, analyze, and use PII. For example:
These third parties collect or receive certain information about your use of our Services, including through the use of cookies and web beacons (described above) and this information may be collected over time and combined with information collected across different websites and online services.
Some of these companies participate in industry-developed programs designed to provide consumers choices about whether to receive targeted advertising. Please visit the websites operated by the Network Advertising Initiative and the Digital Advertising Alliance to learn more. Further information in local languages may be available at Your Online Choices.
8. Information Security
We have in place various procedures to safeguard your information. Although we use commercially reasonable efforts consistent with industry standards to keep your PII secure, we cannot guarantee complete security. If you are a Member or an Authorized User under a Company Account, your account is protected by a password for your privacy and security. You bear the responsibility and obligation to prevent unauthorized access to your Account and your PII by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or your mobile device and closing your browser and signing off after you have finished accessing your account. Unauthorized entry or use, hardware or software failure, and other factors beyond the control of Bonneville Labs, may compromise the security of a User’s information at any time.
9. Accessing, Reviewing and Updating Your Information
In accordance with applicable law, you may have the right to access, update, or correct inaccuracies in your PII in our custody and control, subject to certain exceptions prescribed by law. You generally have the right to control the use of your PII in the following ways:
If you have questions about accessing, reviewing, or updating your information, please send an e-mail to Privacy@BonnevilleLabs.com. Or, you may send a letter to Privacy Director, Bonneville Labs, 626 Bancroft Way Suite A, Berkeley, CA 94710.
10. Our Response to DO NOT TRACK Preferences
If you use a popular browser (such as, but not limited to, Safari, Chrome, Internet Explorer, or Firefox) you can set the “Do Not Track” (or DNT) preference setting on your browser to opt-out of online behavioral tracking, which is done by various companies, particularly by those that, like Bonneville labs, provide targeted advertising. Your right to opt-out of such tracking is protected under CalOPPA. We do track our Users to provide targeted advertising, and, therefore, we do respond to Do Not Track (DNT) signals, as we are required to do under CalOPPA.
11. International Transfers
The Services are headquartered in the United States. Please be aware that information you provide to us or that we obtain as a result of your use of the Services may be collected in your country and subsequently transferred to another country in accordance with applicable law. By using the Services, you are agreeing to the transfer of your information to the United States and processing of such information in the United States in accordance with this Policy. If you access the Services from a jurisdiction in the European Union or from another jurisdiction with laws governing data collection and use, please note that you are using Services with privacy and security safeguards designed to comply with the applicable state and federal laws of the United States.
12. Children
The Children’s Online Privacy Protection Act (“COPPA”) requires online service providers to obtain parental consent before they knowingly collect PII from children who are under 13 years of age. We do not knowingly collect or solicit PII from children under 13. If you are a child under 13, please do not attempt to become a User, and do not attempt to or send any personal information about yourself to us through our Services. If we learn that we have collected PII from a child under age 13 without parental consent, we will delete that information as quickly as possible as may be required by COPPA and other laws. If you believe that a child under 13 may have provided us personal information without parental consent, please contact us at Privacy@BonnevilleLabs.com.
13. Minors
We do not allow minors to register as Members and we do not knowingly gather PII from minors. If you are a minor over the age of 13 but under the age of 18, you may only use our Services under the direct supervision of a parent or authorized guardian, which parent or guardian must register as a Member in your place.
14. Changes to This Privacy Policy in the Future
Privacy laws and guidelines are part of a changing legal environment. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Policy at any time. If we make an update or revision, we will also update the Effective Date above, and we will alert you to changes by placing a notice on our Website, and/or by emailing you, and/or by some other means. Please note that if you do not read new updates to the Privacy Policy, those updates, once noticed and published, will still govern your use of the Services, and you are still responsible for understanding any update. If you use the Services after any changes to the Privacy Policy have been posted (as indicated by the Effective Date above), that means you agree to all of the changes.
15. Questions or Comments
If you have any questions or comments regarding our Policy, please contact us:
Via Email: Privacy@BonnevilleLabs.com
Via U.S. Mail: Privacy Director, Bonneville Labs, 626 Bancroft Way Suite A, Berkeley, CA 94710